Frequently asked questions
Questions before you book?
Clear answers about custom designs, installation, timers, seasonal service, takedown, storage, and requesting a quote.The Boss Hog service
Questions homeowners ask us most.
Still deciding what you want? That is exactly what the complimentary design process is for.
Call or text (479) 354-538901What discounts are available, and can I combine them?
Book with a neighbor: $100 off. Book before November 1st: $250 off. Install in October: 20% off. Discounts don’t stack. We’ll apply the eligible offer that gives you the lowest price.
02What is included in a Boss Hog holiday lighting service?
Your project includes a complimentary custom mockup, professional lighting selected for the property, installation by our crew, customized on-and-off scheduling, in-season service calls, takedown, and organized storage.
03Is the custom design mockup really free?
Yes. We create the initial design concept and quote without a design fee or installation commitment. You can review the look, discuss changes with our crew, and decide whether the final plan is right for your property.
04Do I need to purchase the lights separately?
No. Boss Hog furnishes the professional lighting and materials used for the approved display. That lets our crew fit the roofline cleanly and provide reliable service throughout the season.
05What happens if a bulb or strand has an issue?
Maintenance coverage is included for the entire duration our installed lights are up. If a bulb goes out, a strand stops working, squirrels damage a wire, or something does not look right, contact us and we will come back to make it right.
06Is Boss Hog Holiday Lighting insured?
Yes. Boss Hog Holiday Lighting is fully insured, with professional care and accountability for every property we serve.
07How quickly will you respond to a new request?
We typically respond to new leads within one hour. Response times may vary during peak seasonal demand, but your request goes directly to our lighting team.
08Can the lights turn on and off automatically?
Yes. We provide custom timing so the display can run only during the hours you choose. We review the schedule with you and set it as part of the installation.
09What types of properties and areas can you light?
We design residential, commercial, and HOA or neighborhood displays. Depending on the property, the plan may include rooflines, entries, wreaths, columns, trees, landscaping, patios, outdoor living areas, and storefronts.
10Do you provide lighting outside the Christmas season?
Yes. In addition to Christmas and holiday lighting, we provide event, wedding, birthday, Halloween, Fourth of July, commercial, and permanent lighting.
11Which Northwest Arkansas communities do you serve?
Our current service area includes Fayetteville, Bentonville, Rogers, Springdale, Bella Vista, Farmington, Johnson, Cave Springs, Lowell, Centerton, Pea Ridge, Tontitown, Elkins, Prairie Grove, Lincoln, Siloam Springs, Gravette, and Huntsville, Arkansas. Availability depends on the property and installation calendar.
12When should I reserve my installation?
As early as possible. Holiday installation calendars become more limited as the season approaches. Submit the property address and your preferred timing, and our team will confirm the available options for your project.
13How long does installation take?
Timing varies with the size of the home, roofline complexity, trees, landscaping, and the approved design. We review the scope first and provide scheduling details before installation begins.
14What happens after the holidays?
Our crew returns to remove the display carefully. The lighting is labeled and organized for storage so the approved design is ready to be prepared again the following season.
15How is pricing determined?
Every property and display is different, so pricing is based on the approved design, roofline and installation complexity, lighting areas, materials, and overall scope. The mockup and quote are complimentary.
Ready when you are.
